We all know that automotive sales tend to slump in December and stay chilly through the winter. So, how do you beat the winter slowdown and keep revenue up? Here are 10 tips to help you out. 1. [...]
In an industry where customer retention is a constant problem, it’s important for dealerships to deliver the same quality service as other auto repair centers. Let’s face it, most customers worry [...]
For any dealership, managing inventory properly is one of the most important tasks. You need to acquire the right vehicles to attract people to your lot and showroom. You need to understand the [...]
This is the second in a series of compliance related posts to help you consider what areas you might want to address for improvement in 2018. IRS Form 8300 Compliance Any time your dealership [...]
This is the first in a series of compliance related posts to help you consider what areas you might want to address for improvement in 2018. The federal Environmental Protection Agency (EPA) [...]
Here’s a trend that dealerships simply can’t ignore. Online chat isn’t just growing, it’s exploding. Chat is rising year over year as a customer communication channel, and the trend isn’t [...]
Parts 1-3 of this blog series outlined technician retention through providing individualized training paths, growing students and apprentices, and offering creative compensation. Now, it comes [...]
The state of our industry is once more in flux. Solid fixed operations absorption is becoming critical yet again as a looming front-end plateau becomes a reality. As we’ve discussed in parts 1 [...]
In Part 2 of "How to Create a Technician Retention Plan," we’ll examine the idea of growing your technicians from the ground up, from students and interns
